Advantage Credit Staff

Company Contact Info

32065 Castle Court, Suite 300,
Evergreen, Colorado 80439

Main Phone:
303.670.7993

Credit Verification
Hours of Operations

Monday – Friday:
9:00 am to 8:30 pm EST
8:00 am to 7:30 pm CST
6:00 am to 5:30 pm PST

Corporate Office
7:00 am to 6:30 pm MST
Credit Verification email
(Please do not use this email to request supplements)
To check the status of a supplement email cvm@advcredit.com
Rescore Express Questions email
Accounting Questions email
Product & Service FAQ

Advantage Credit Staff

Timely and accurate billing is a ‘must have’ in your business and our Accounting team makes this a priority.

Gilbert Lansing
Vice President
303.952.7531
Christina Hobbs
Sr. Accounting Assistant
720.924.3572
Bridget Chaille
Accounting Assistant
720.398.5905
Heather Davis
Accounting Assistant
720.996.0297
Lynde James
Accounting Assistant
720.551.6967
Dawn Trotter
Accounting Assistant
303.952.7571

The Advantage Credit Administrative Assistants provide the whole company with invaluable resources, we count on them for everything!

Kimberley Markowitz
Administrative Assistant
720.389.0377
Terri Pracht
Administrative Assistant
303.952.7543

The Business Development team focuses on networking and creating strong partnerships with new customers. To contact our group, email us at new@advcredit.com

Gordon Chin
Division Manager
415.712.0257
Joe Laureanno
Regional Director
720.805.7775
Patrick Tynan
Regional Director
303.952.7569
Brooke Higgins
Sales Coordinator
720.481.3463

We take the time to understand your business and goals and align the appropriate services which will help you close more business, increase your closing ratios and, in turn, increase repeat customers. To contact our group, email us at sales@advcredit.com

Christie Brown
Corporate Account Manager
720.460.2623
James Dworkin
Corporate Account Manager
303.952.7579
Dena Falbo
Corporate Account Manager
720.389.0379
Kristie Frank
Corporate Account Manager
720.460.2601
Brooke Higgins
Corporate Account Manager
720.481.3463
Cindy Magnuson
Corporate Account Manager
303.952.7523
Casey Miller
Corporate Account Manager
720.460.2613

Assist with the initial onboarding of new clients, including training & technical questions.

Remain with the client for the life of the account to assist with any questions on products, specific files, maneuvering through the Advantage Credit website/loan origination software, reissuing to FNMA/FMAC, & training new employees. To contact our group, email us at ccs@advcredit.com

Tara Hrdlicka
Client Care Manager
720.481.3407
Mandi Smith
Client Care Team Lead
720.481.3401
Dan Becker
Client Care Support
720.389.0383
Patty Casburn
Client Care Support
303.952.7539
Mark Coles
Client Care Support
720.481.3417
Justina Fischer
Client Care Support
720.481.3405
Sophia Hollingsworth
Client Care Support
303.670.7993
Therese Joyal
Client Care Support
303.952.7583
David Laxamana
Client Care Support
720.763.9023
Peggy Lee
Client Care Support
303.952.7593
Jenn Markheim
Client Care Support
720.923.7552
Angie Nielsen
Client Care Support
720.340.7817
Amy Penninger
Client Care Support
720.507.2097
Larissa Tudor
Client Care Support
720.458.3238

Our professional Credit Verification Specialists are extremely knowledgeable about credit, fraud and credit bureau data and are here to assist you. And we help you close loans quickly by corresponding with you via email or phone within hours. To contact our group, email us at creditverification@advcredit.com To inquire about a status or convey concerns please email cvm@advcredit.com

<tdCassie WilsonCredit Verification Specialist

Cheryl Shufelt
Director of Credit Verification
303.952.7559
Shelly LaMaster
Credit Verification Manager
720.481.3447
Bobbi Piccini-Strong
Credit Verification Manager
303.952.7591
Kristina Rothert
Credit Verification Manager
303.952.7563
Katie Williams
Credit Verification Manager
720.481.3437
Cynthia Arrendondo
Credit Verification Assistant Manager (Bilingual-Spanish)
720.481.3457
Martha Blackwell
Credit Verification Assistant Manager (Bilingual-Spanish)
720.460.2621
Angela Gonzales
Credit Verification Assistant Manager
720.481.3423
Nicki Rogers
Credit Verification Assistant Manager
720.465.6891
Jennifer Alcone
Credit Verification Specialist
720.897.0647
Rosa Arista
Credit Verification Specialist
720.647.7652
April Babiak
Credit Verification Specialist
720.669.4179
Jacquelyn Battle
Credit Verification Specialist
720.551.8237
Olga Beagle
Credit Verification Specialist (Bilingual-Spanish)
720.481.3431
LaToya Berryhill
Credit Verification Specialist
720.551.8312
Heide Billings
Credit Verification Specialist
720.923.1687
Jeanine Blair
Credit Verification Specialist
720.805.1518
Gwen Boyd
Credit Verification Specialist
720.439.9215
Marie Brickner
Credit Verification Specialist
303.670.8067
Chrisia Byrd
Credit Verification Trainer
720.463.4329
Doreen Callihan
Credit Verification Specialist
720.481.3427
Melissa Clark
Credit Verification Specialist
720.295.6250
Karla Coggins
Credit Verification Specialist
720.923.1622
Rochelle Dawkins
Credit Verification Specialist
720.551.6293
Jacob Fletcher
Credit Verification Specialist
720.370.9472
Krisey Griggs
Credit Verification Specialist
720.399.6224
Zachary Haberl
Credit Verification Specialist
720.440.6206
Ann Hofstetter
Credit Verification Specialist
720.439.9252
Lisa Hollingshead
Credit Verification Specialist
720.923.1715
Lissa Hubbard
Credit Verification Specialist
720.616.6149
Nicole Jochum
Credit Verification Specialist
720.457.5840
Kelly Kluth
Credit Verification Specialist
303.952.7557
Candice Lassiter
Credit Verification Specialist
720.389.0373
Tasha Lewis
Credit Verification Specialist
720.551.6785
Fengmei Li
Credit Verification Specialist (Bilingual-Mandarin)
720.923.1757
Brissa Lopez
Credit Verification Specialist (Bilingual-Spanish)
720.481.3465
Anita Martinez
Credit Verification Specialist (Bilingual-Spanish)
720.608.3106
Danny Martinez
Credit Verification Specialist (Bilingual-Spanish)
720.923.1674
Lenora Mays
Credit Verification Specialist
720.647.8812
Tara McConnell
Credit Verification Specialist
720.409.3957
Jennifer McCulloch
Credit Verification Specialist
720.481.3455
Destiny Miller
Credit Verification Specialist
720.545.9094
Melanie Millhausen
Credit Verification Specialist
720.465.1477
Karen Porche
Credit Verification Specialist
720.551.9022
Vanessa Ray
Credit Verification Specialist
720.909.8948
Colette Riehl
Credit Verification Specialist
720.441.1861
Irene Sanders
Credit Verification Specialist
303.952.7545
Cynthia Seats
Credit Verification Specialist
720.551.9096
Maria Smith
Credit Verification Specialist
720.316.0582
Samantha Smith
Credit Verification Specialist
720.909.8891
Sabrina Thomas
Credit Verification Specialist
720.616.6362
Elizabeth Tollin
Credit Verification Specialist
720.496.1985
Monica Tucker
Credit Verification Specialist
720.398.5446
Rondria Turner
Credit Verification Specialist
720.828.5986
Helen Watson
Credit Verification Specialist (Multilingual-German, Swahili)
720.306.9121
Chastity Welch
Credit Verification Specialist
720.863.6027
Dawn Wiesner
Credit Verification Specialist
720.370.2608
Cassie Wilson
Credit Verification Specialist
720.647.7624
Tina Wilson
Credit Verification Specialist
720.481.3445
Nicole Winings
Credit Verification Specialist
720.722.8860
Mary Witcher
Credit Verification Specialist
720.399.6224

Our dedicated Employment and Tax Verification teams reviews all requests and identifies errors prior to submitting them to the IRS to minimize potential rejects. To contact the Employment Verification group, email us at voe@advcredit.com. To contact our Tax Verification group, email us at trv@advcredit.com.

Briana Johnson
Employment and Tax Verification Manager
720.481.3467
Kourtnie Cobstill
Assistant Manager of Employment Verification
720.651.8384
Thao Dinh
Employment Verification Specialist
720.457.5931
Anne Fletcher
Employment Verification Specialist
720.909.8905
Grant Hoffner
Employment Verification Specialist
720.295.3910
Alicyn Kelley
Employment Verification Specialist
720.460.2619
Andrea Mincey
Employment Verification Specialist
720.669.4179
Annette Allen
Tax Verification Specialist
720.460.2611
Desiree Daguiar
Tax Verification Specialist
303.952.7581
Don Unger
President
303.952.7529
Bob Arrington
Vice President Sales and Marketing
303.952.7573
Evon Butterworth
Vice President Risk Management
720.389.0387
Gilbert Lansing
Vice President
303.952.7531
Lucia Teegarden
Executive Assistant
303.952.7521

Effective Human Resources is essential for a happy and healthy company.

Angela Langford
HR Manager
720.739.4560
Bryttany Lynch
HR Assistant
720.439.9184

The Inbound Call Operator team helps to answer phones and questions. We want everyone to be able to reach a live person and not a recording. This team works to make sure that happens!

Lisa Olson
Inbound Call Manager
720.583.7442
Kristina Baca
Inbound Call Operator
720.551.9055
Jackie Battle
Inbound Call Operator
303.952.7521
Gary Jones
Inbound Call Operator
720.729.8834
Tajma Jorden
Inbound Call Operator
720.583.7321
Carol Passamonti
Inbound Call Operator
720.909.8868
Angela Polve
Inbound Call Operator
720.996.2643
Christy Schiller
Inbound Call Operator
720.577.4473
Angela Smith
Inbound Call Operator
720.598.0617
Aishah Soun
Inbound Call Operator
720.259.8775
Lynn Stubljar
Inbound Call Operator
720.773.4472
Monica Tucker
Inbound Call Operator
720.398.5446

We take the time to understand your business and goals and align the appropriate services which will help you close more business, increase your closing ratios and, in turn, increase repeat customers. To contact our group, email us at marketing@advcredit.com

Rachel Dell
Marketing Manager
720.389.0381

The Monitoring Advantage support team delivers high client retention rates and mitigates our Client’s financial risk due to Early Pay Off penalties. They will customize a solution that best fits your operation and optimizes your ROI. To contact our group, email us at monitoringadvantage@advcredit.com

Ashley Lansing
Monitoring Advantage Supervisor
303.952.7565
Patty Shemel
Monitoring Advantage Assistant
720.481.3439

Good Systems Support and Tech Support keep us compliant and secure. Our IT Team only works with ACI internal systems, they do not have anything to do with any customer facing programs/LOS/POS systems.

Systems Support Team

Maggie Maes
Director of Corporate Development & Training
720.663.9784
Jeff Davis
Salesforce Administrator Developer
720.996.0441
Jess Tillman
Systems Support Manager
720.370.3043

IT Team

John McCloskey
Tech Support Manager
Jim Arter
Tech Support
Ken Keller
Tech Support

You have so much to know in this industry and our dedicated Rescoring Team will assist you with utilizing our rescoring tools. They will consult with you on how to utilize our rescoring tools to increase your closing ratios. To contact our group, email us at rescoreexpress@advcredit.com

Mindy Leisure
Manager of Rescoring Services
303.952.7541
Jewell Fisher
Assistant Rescore Manager
303.952.7585
Jennifer Almeida
Rescore Express Specialist
720.458.1820
Deb Buchanan
Rescore Express Specialist
720.389.0377
Mary Fleming
Rescore Express Specialist
720.481.3411
Tricia Gesler
Rescore Express Specialist
720.481.3453
Christin Hamel
Rescore Express Specialist
303.952.7561
Bobbie Katz
Rescore Express Specialist
720.389.0375
Tara Morrison
Rescore Express Specialist
720.439.9167
Irene Renz
Rescore Express Specialist
720.481.3413
Jackie Reynolds
Rescore Express Specialist
303.952.7533
Donna (DJ) Rose
Rescore Express Specialist
720.481.3421
Serena Whetstone
Rescore Express Specialist
720.460.2609

The Risk Management team provides timely vendor due diligence documentation, high-level bureau regulation education and behind-the-scenes monitoring that help you stay in compliance with financial regulations related to the use of consumer reports, including the FCRA, FACTA, GLBA and UDAAP. To contact our group, email us at compliance@advcredit.com. Consumers who have questions about Inquiries from Advantage Credit, Inc. on their report should speak with our customer service department at 303-670-7993, option 1.

Evon Butterworth
VP Risk Management
720.389.0387

Compliance

Christie Casuga-Nguyen
Compliance Manager
720.481.3409
Amber Amburgey
Compliance Specialist
720.923.1687
Kimberly Buettgenbach
Compliance Specialist
303.952.7567
Julie Duffner
Compliance Specialist
720.836.1469
Michele Fricano
Compliance Specialist
303.952.7519
Danielle Miller
Compliance Processing Specialist
720.616.6149
Jessica Wilson
Compliance Specialist
720.439.9270
Beth Booth
New Membership Specialist
720.481.3425
Lisa Posteraro
New Membership Specialist
720.923.2563
Mari Rivas
New Membership Specialist
720.389.0389

Quality Control

Michelle Montano
Internal Auditor – CV, Sr.
303.952.7517
Christa Hodges
Internal Auditor – CV
720.460.2605
Elena Russell
Internal Auditor – CV
720.481.3419
Kris Moore
Consumer Compliance Analyst
720.457.4087
Lori Gillmore
Internal Auditor – Compliance
303.952.7527
Sylvia Humphrey
Internal Auditor – Compliance
720.463.4035

Advantage Credit, Inc. supports our clients’ requirements to perform Due Diligence on us, their vendor. Requests for Advantage Credit, Inc.’s Vendor Due Diligence (VDD) documentation and/or questionnaire completion will generally be completed within 2 weeks. Please direct all requests for Vendor Due Diligence documentation to the Vendor Due Diligence Analyst.

Kimberly Markowitz
Vendor Due Diligence Analyst
720.389.0397